Leah’s Article: Signage: Better None Than Bad
A powerful quote from Leah White’s Signage: Better None Than Bad
Our desire to avoid confrontation and our inability to understand the user get in the way of providing the highest level of service. Bad signs exist in all types of libraries, victimizing users without bias and leading to some unwelcome encounters. It makes me wonder if a bad sign is truly better than nothing or just making things worse.
Check out the full article. Remember if we wouldn’t put the sign on the front page of the website, it may not be smart to put it on any wall. As always, please feel free to submit photos.